Frequently Asked Questions

Everything you need to know about your POGO shopping experience.

How can I track my POGO order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

Do you offer international shipping?

Yes, POGO ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as fit can vary between different styles.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are POGO products ethically made?

Sustainability and ethics are at our core. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.